Quality policy

Our first and main objective is the full and continued satisfaction of our clients’ needs with our services, based on:

  • Meeting expectations.

  • A pleasant and respectful customer service.

  • A personalised service.

In search of customer loyalty, always within the legal and regulatory framework, and of continuous improvement in all the processes and activities we find ourselves immersed in.

Advantages

  • 5% discount on Standard fare

  • Early Check-in (Subject to availability)

  • Late Check-out until 16:00hrs (subject to availability)

  • Welcome gift (complimentary bottle of water)

  • Special parking price 9€.

  • Free cancellation up to 24 hours before arrival

  • Priority in flat allocation.